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Please note that on multiple orders where there may be differing availability dates on items ordered delivery will only be booked once all items are in stock.
Delivery is free on all orders over £300.00, however this is subsidised by Home Furniture Land to a third party company, should you wish to return any item due to change of mind or any other reason where the fault lies with the purchaser, you will be charged for any costs incurred in doing this which amounts to delivery, return and restocking fees. Smaller items may be delivered by post or bulk carrier this is usually items 30kgs and under
Should your automated order confirmation not contain this information please refer to the individual item advert. Postcodes with the prefix AB, BT, DD, HS, IV, IM, KA, KW, PA, PH, PO30+ AND ZE are subject to a delivery surcharge which will be automatically added upon checkout, please contact us for details of this charge prior to purchase.
Contact us 0843 22 44 333
The delivery of your goods will only take place on a mid week day usually between the hours of 8am-6pm unless otherwise agreed with ourselves. Delivery upgrades are available for a small surcharge depending upon your postcode, this is available for selection upon checkout and includes next day 24 hour upgrades and two man service options, please note that two man deliveries cannot be upgraded to next day and are booked directly with ourselves, deliveries are per order should there be differing dates on items on your order delivery will take place once all the items are in stock. Please be aware that larger items are only delivered on a pallet this is for the protection of said items, the driver will use a pallet truck to bring the item as near to the front downstairs door as possible and only if there are no obstacles such as a narrow entrance or gravel drives.
Delivery will be made from a 7.5ton vehicle which is 6mtrs in length and 2.4 mtrs wide the height of the vehicle is 2.10mtrs a smaller vehicle can be used at a charge and must be agreed beforehand, should you be unable to take delivery on the day that has been prearranged for whatever reason and your item has left our warehouse or it is judged unsafe to deliver by the driver due to any access issues then you will be charged to rearrange another delivery slot, we also reserve the right to cancel your order in this circumstance should this happen your payment will be refunded minus the outgoing delivery fee and return fee per item, this is applicable once your items have left our premises this includes any orders you may wish to cancel.
Should damage occur during the delivery by our carriers our liability amounts to the repair, replacement or refund of the goods providing the proof of delivery note is signed as damaged by you the customer, it is essential therefore that you check your item upon delivery for any visual signs of damage and contact should be made to ourselves reporting said damage. Delivery of your items only relates to a prearranged day and not a specific time. Home Furniture Land will not be held responsible for any costs incurred should delivery have to be rearranged by the carrier due to unforeseen circumstances of which there can be no control.
Two Man Delivery Service
With the range of products we sell many are fully assembled and extremely heavy and most items do require to be dispatched on a pallet service. However, the two man delivery service gives total peace of mind on the day your items arrive. No need to get a friend to help you get your new items in your home. Our delivery team will take your goods and place them within a downstairs room of choice (please advise us of this and any steps/stairs etc). Prices start from £29.99, but could be higher depending on your postcode - please phone us direct and we can quote you.
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