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Free UK Delivery
Online orders will only be delivered if your address is permanent and within the UK mainland. Your order should be completed within any advertised timescales or by any other means of confirmation either by phone or email.
Should your automated order confirmation not contain this information please refer to the individual item advert. Postcodes with the prefix AB, BT, DD, HS, IV, IM, KA, KW, PA, PH, PO30+ AND ZE are subject to a delivery surcharge which will be automatically added upon checkout, please contact us directly on 0844 811 2261 for details of this charge prior to purchase.
Delivery is free however this is subsidised by Home Furniture Land to a third party company, should you wish to return and item due to change of mind or any other reason where the fault lies with the purchaser you will be charged for any costs incurred in doing this which amounts to delivery, return and restocking fees. Smaller items may be delivered by post or bulk carrier this is usually items 30kgs and under
The delivery of your goods will only take place on a mid week day usually between the hours of 9am-6pm unless otherwise agreed with ourselves. Delivery upgrades are available for a small surcharge depending upon your postcode, this is available for selection upon checkout and includes next day 24 hour upgrades and two man service options, please note that two man deliveries cannot be upgraded to next day and are booked directly with ourselves. Please be aware that larger items are only delivered on a pallet this is for the protection of said items, the driver will use a pallet truck to bring the item as near to the front downstairs door as possible and only if there are no obstacles such as a narrow entrance or gravel drives.
Delivery will be made from a 7.5ton vehicle which is 6mtrs in length and 2.4 mtrs wide the height of the vehicle is 2.10mtrs a smaller vehicle can be used at a charge and must be agreed beforehand, should you be unable to take delivery on the day that has been prearranged for whatever reason and your item has left our warehouse or it is judged unsafe to deliver by the driver due to any access issues then you will be charged to rearrange another delivery slot, we also reserve the right to cancel your order in this circumstance should this happen your payment will be refunded minus the outgoing delivery fee and return fee per item, this is applicable once your items have left our premises this includes any orders you may wish to cancel.
Should damage occur during the delivery by our carriers our liability amounts to the repair, replacement or refund of the goods providing the proof of delivery note is signed as damaged by you the customer, it is essential therefore that you check your item upon delivery for any visual signs of damage and contact should be made to ourselves reporting said damage. Delivery of your items only relates to a prearranged day and not a specific time. Home Furniture Land will not be held responsible for any costs incurred should delivery have to be rearranged by the carrier due to unforeseen circumstances of which there can be no control.
Should your automated order confirmation not contain this information please refer to the individual item advert. Postcodes with the prefix AB, BT, DD, HS, IV, IM, KA, KW, PA, PH, PO30+ AND ZE are subject to a delivery surcharge which will be automatically added upon checkout, please contact us directly on 0844 811 2261 for details of this charge prior to purchase.
Delivery is free however this is subsidised by Home Furniture Land to a third party company, should you wish to return and item due to change of mind or any other reason where the fault lies with the purchaser you will be charged for any costs incurred in doing this which amounts to delivery, return and restocking fees. Smaller items may be delivered by post or bulk carrier this is usually items 30kgs and under
The delivery of your goods will only take place on a mid week day usually between the hours of 9am-6pm unless otherwise agreed with ourselves. Delivery upgrades are available for a small surcharge depending upon your postcode, this is available for selection upon checkout and includes next day 24 hour upgrades and two man service options, please note that two man deliveries cannot be upgraded to next day and are booked directly with ourselves. Please be aware that larger items are only delivered on a pallet this is for the protection of said items, the driver will use a pallet truck to bring the item as near to the front downstairs door as possible and only if there are no obstacles such as a narrow entrance or gravel drives.
Delivery will be made from a 7.5ton vehicle which is 6mtrs in length and 2.4 mtrs wide the height of the vehicle is 2.10mtrs a smaller vehicle can be used at a charge and must be agreed beforehand, should you be unable to take delivery on the day that has been prearranged for whatever reason and your item has left our warehouse or it is judged unsafe to deliver by the driver due to any access issues then you will be charged to rearrange another delivery slot, we also reserve the right to cancel your order in this circumstance should this happen your payment will be refunded minus the outgoing delivery fee and return fee per item, this is applicable once your items have left our premises this includes any orders you may wish to cancel.
Should damage occur during the delivery by our carriers our liability amounts to the repair, replacement or refund of the goods providing the proof of delivery note is signed as damaged by you the customer, it is essential therefore that you check your item upon delivery for any visual signs of damage and contact should be made to ourselves reporting said damage. Delivery of your items only relates to a prearranged day and not a specific time. Home Furniture Land will not be held responsible for any costs incurred should delivery have to be rearranged by the carrier due to unforeseen circumstances of which there can be no control.
10 Day Money Back Guarantee
It is your statutory right to request a return of an item within ten (10) working days from taking delivery; this is for any reason but must be done via contact with Home Furniture Land and within the ten days. Once an item has been returned a refund will be issued within thirty days, please be aware that this can only take place if the items purchased are in a resalable condition and in the original packaging as the item was delivered, in this instance your refund will be minus any outgoing delivery charge, contact must be made as charges vary depending upon postcode.
